This privacy policy explains how Hallmark may collect and use information submitted through this website. The site is intended for business inquiries related to figurines, collectibles, ornaments, greeting-card pairings, seasonal gift programs, and related services.
When you submit an inquiry, we may collect your name, email address, phone number, company, project notes, and any details you choose to provide about your gift program. We may also receive basic technical information such as browser type, device information, and pages visited.
Information is used to respond to your request, understand channel needs, prepare relevant recommendations, improve website content, and maintain business communication. We do not require sensitive personal information for standard product inquiries.
We may share inquiry details with authorized team members or service partners who help respond to business requests. We retain information only as long as reasonably needed for communication, compliance, and service improvement.
You may request updates or deletion of inquiry information by contacting us through the contact page. Some records may be retained when necessary for legitimate business or legal reasons.